RESUME
Professional
info
A multi faceted and passionate recruiter with experience in linguistics ● Solution oriented communicator ● Strong negotiation and problem solving skills ● Strategic thinker ● Adaptability ● Influencing ● Relationship building
● Customer service and customer support expertise
Work
experience
Recruiter / Talent Finder
Company Name: Welocalize
Dates Employed: Sep 2017 – Present
* National and global linguistics recruitment for Google Adwords, Apple Same Day and iLabs
* Establishes recruiting requirements by studying company objectives
* Coordinates with management to discuss project needs
* Builds applicant sources online, maintains and updates candidate databases
* Determines requirements by studying job description and qualifications
* Develops recruiting strategies and techniques designed to identify qualified candidates
* Interviews applicants, analyzes responses, verifies references
* Arranges management interviews/review by coordinating schedules
Quality Analyst for the Apple Maps @ Apple
Company Name: Welocalize
Dates Employed: Oct 2015 – May 2016
• Localization analyst for Brazilian and US markets.
• Audited evaluation test of third-party iOS applications based on guidelines and policies.
• Ensured accurate, complete and timely submission of data/documentation requested.
• Provided feedback to software developers when appropriate.
• Identified and recommended solutions to potential project-related complications.
• Communicated effectively with the team, project managers and market leader while reviewing and allocating daily tasks.
• Prepared and submitted daily reports, and tracked progress against project timeline and milestones.
• Participated in a globally-deployed cross functional team.
Skills Used
• Solid experience with classification schema
• Ability to review large data sets with high attention to detail
• Ability to draw conclusions from data and recommend actions
Apple Developer Program Support
Company Name: Volt
Dates Employed: Jan 2015 – Jul 2015
* Provided the tools and expertise necessary to allow developers the ability to distribute to a worldwide platform
* Logged developer notes and recorded program documentation
-Provided administrative support with their enrollments and active accounts
* Assisted developers with their apps in preparation for iTunes Store submission
* Diagnosed issues with their apps once uploaded to the App Store
Accomplishments:
* Helped developers ensure their apps are successfully put on the App Store.
Skills Used
* Demonstrated excellent customer support as well as technical knowledge for trouble shooting app issues.
Freelance Translator Portuguese/English English/Portuguese
Freelance/Contract
Dates Employed: Jan 2007 – Jan 2015
Remote
* Strong knowledge of a foreign language - Brazilian Portuguese
* English proficiency
* Time management and deadline orientation
* Self-promotion skills
* Effective communication
* Creativity
* Problem-solving abilities
* Customer service orientation
Highlights:
* Delivering excellent translation services while meeting all requirements and deadlines in freelance positions.
* Ensuring seamless style, context, and overall meaning in the target language for all translated materials while applying proper language parameters such as grammar, syntax, semantics, and appropriate terminology.
* Maintaining stringent confidentiality concerning both clients and translated materials.
* Organized and personable with an outstanding reputation for my dedication and superior work ethic.
Attorney At Law
Working at Rio de Janeiro City Hall
Dates: Feb 2009 - Dec 2010
* Worked as a mediator in local government court to broker pre-trial agreements. * Completed and submitted all required documentation correctly and on time. - Advocated for clients in retirement law services.
English Second Language Tutor
Company Name: Wise Up
Dates Employed: May 2007 – Jan 2008
Location: Rio de Janeiro Area, Brazil
* Provided English instruction to classes or individual students.
* My main role was to teach students basic English skills, such as listening, reading, writing and speaking.
Portuguese Second Language Tutor
Company Name: Transocean
Dates Employed: Feb 2002 – May 2005
Location: Macaé Area, Brazil
* Provided Portuguese instruction to classes or individual students.
* My main role was to teach students basic Brazilian Portuguese skills, such as listening, reading, writing and speaking.
* Most of my students were from the United States and Europe.
Skills
Writing (10+ years)
Data Analyst (Less than 1 year)
Recruiting (Less than 1 year)
Customer Service (10+ years)
Web content writing (10+ years)
Google Adwords (Less than 1 year)
Web Analytics (5 years)
Web Content (10+ years)
Customer Support (1 year)
Copywriting (Less than 1 year)
Good written and verbal communication skills. (10+ years)
Strong Leadership (10+ years)
Speaking in public, to groups, or via electronic media (10+ years)
Retail Sales (2 years)
Languages
English: Professional Proficiency
Portuguese: Native Language
Spanish: Intermediate